Billing Terms and Conditions
Payment Methods Accepted
We offer a variety of secure payment options to cater to your preferences:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: Quick and secure payments through your PayPal account.
- Zelle: Easy and fast bank-to-bank transfers.
Payment Processing
- Timing: Payments are processed immediately upon order confirmation.
- Authorization: Your payment method will be authorized at the time of purchase to ensure availability of funds.
- Security: All transactions are secured with SSL/TLS encryption to protect your financial information.
Pricing and Promotions
- Accuracy: We strive to ensure all prices on our website are accurate. In the event of a pricing error, we reserve the right to cancel or modify your order.
- Promotional Offers: Discounts and promotions are subject to specific terms and conditions, which will be detailed on the promotion page.
- Price Changes: Prices may vary based on factors such as availability and market conditions without prior notice.
Taxes and Duties
- Sales Tax: Applicable sales taxes are added at checkout based on your shipping address.
- Import Duties: For international orders, customers are responsible for any additional taxes or import duties imposed by their country.
Recurring Payments and Subscriptions
- Auto-Renewals: Subscription services automatically renew at the end of each billing cycle unless canceled.
- Cancellation: You can cancel your subscription at any time through your account settings or by contacting support.
- Refunds: Refunds for recurring payments follow our Refund Policy.
Invoice and Receipt Policy
- Invoices: After a successful purchase, an invoice will be emailed to you at contact@cettirefactory.com.
- Receipts: Receipts for all transactions are available in your account under the order history section.
Failed Transactions
If a payment fails:
- Notification: You will receive an email notification detailing the issue.
- Resolution: Please verify your payment information or contact your financial institution to resolve the issue.
- Retry: You may attempt to complete the purchase again using a different payment method.
Fraud Prevention
We employ advanced fraud detection systems to safeguard your transactions, including:
- Monitoring: Continuous monitoring for suspicious activities.
- Verification: Address Verification System (AVS) and CVV checks to prevent unauthorized use.
- Encryption: All payment data is encrypted to ensure maximum security.
Contact Information
For any billing-related questions or concerns, please reach out to our support team:
